Terms & Conditions
Last updated: 4/23/2026
Welcome to Intandokazi Herbal Products đŋ
Please send a detailed message outlining how we can assist you, and our team will get back to you within 24 hours.
These Terms & Conditions govern your use of our website and services. By accessing or using Intandokazi Herbal Products, you agree to be bound by these terms.
Company Information
đ Branch Locations
We are conveniently located in the following areas:
đ Operating Hours
09:00 â 17:00
Monday to Friday. We are closed on weekends and public holidays.
Contact Information
đ Phone & WhatsApp
062 584 2441
WhatsApp: +27 62 584 2441
Important: For urgent inquiries, please call 062 584 2441 (no WhatsApp calls). Kindly avoid calling for faster response - messages are attended to in order received.
đ§ Email Addresses
đĻ Order Enquiries
Please follow up 5 days after receiving your order confirmation.
This allows us sufficient time to process and ship your order. If you haven't received your order after 5 days, please contact us using any of the methods above.
đŋ Product Information
Our products are traditional African herbal remedies formulated by experienced traditional healers.
Disclaimer: These products are not intended to diagnose, treat, cure or prevent any disease. Consult a healthcare professional for medical advice.
đ Delivery Information
- âĸ We ship via PAXI Courier nationwide
- âĸ Orders placed before 12pm ship same day
- âĸ Delivery: 2â5 business days
- âĸ Free delivery on orders over R500
- âĸ Standard delivery fee: R110
đŗ Payment Terms
We accept the following payment methods:
- PayFast (Credit Card, Debit Card, Instant EFT)
- EFT (Electronic Funds Transfer)
- Cash on Delivery (selected areas)
All prices are in South African Rand (ZAR) and include VAT where applicable.
âŠī¸ Return Policy
Due to the nature of our herbal products, we cannot accept returns unless:
- The product is damaged during delivery
- You received the wrong product
- There is a manufacturing defect
In such cases, please contact us within 48 hours of receiving your order.
đ Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any information you provide to us will be used solely for the purpose of processing your orders and improving our services.
We do not sell, rent, or share your personal information with third parties without your consent, except as required by law.
đ General Terms
- We reserve the right to update these terms & conditions at any time
- Prices are subject to change without notice
- Product availability is not guaranteed
- We are not responsible for delays caused by courier services
- By placing an order, you confirm that you are 18 years or older
- These terms are governed by South African law
â Questions?
If you have any questions about these Terms & Conditions, please don't hesitate to contact us: